Services

MEDIATION OF PUBLIC CONFLICTS

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We help address disputes which emerge naturally in public decision-making or opening new social issues (whether they are participation processes, discussions related to minority-majority relations, creation of public policies at national or local levels, land-use decision-making or preparation of construction). We assist in reaching agreements and formulating constructive outcomes.

We share the conviction that conflict in itself is not bad but rather it has its legitimate place in democratic society. There are way to transform it so it is constructive in nature.

We help stakeholders negotiate effectively in situations of power balance as well as in situations where relations show power imbalance. In some situations we work with conflicting parties also independently. In some cases we manage long-term regulatory processes, such as when strategies, generally binding regulations or laws are created.

Examples of our services in the field of mediation of public conflicts include:

  • facilitation of public workshops when creating the National Strategy for Protection and Promotion of Human Rights in 2013;
  • mapping out conflicts and conducting roundtable discussions with stakeholders during planning and construction of E.ON power plant in Malženice. Also thanks to this process and the chance to discuss doubts and needs in neighboring villages it was possible to create cooperative atmosphere among the stakeholders and find solutions acceptable to all;
  • conducting public meetings organized by the District Land Office in Bratislava on land use changes in the city part Devínska Nová Ves;
  • successful mediation of disputes among several nonprofit organizations working in the areas of social work and field work in order to create cooperative agreements and increase effectiveness.

CONSULTANTS

  • Dušan Ondrušek

    Chairman of the Board, Trainer, Consultant

    tel.: +421 2 5292 5016 

    e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
    CV: Ondrusek_CV_ENG.pdf

     

    What he works on in PDCS:

    Examples of training courses

    • Another look at communication - how to avoid myths and communicate without prejudices
    • Creativity and innovation in projects and managemet
    • Negotiation and conflict resolution

    Examples of services

    • Medication of public conflicts
    • Consultancy and coaching
    • Designing and conducting meetings

    Examples of projects

    • Student Simulations Saturday
    • Long-term education of consultants for the nonprofit sector in Czech Republic and Slovakia
    • Increasing capacities of teachers from the Mathare slum in Nairobi (Kenya)

     

    In 1991, while still at the Comenius University, he launched the program of conflict prevention and resolution which later transformed into the PDCS nonprofit organization which he led and developed for the next more than 20 years. PDCS makes effort to cultivate the space for dialogue, disseminate knowledge and build skills for alternative conflict resolution, particularly in community and public conflicts.

    A psychologist by profession, he worked as an advisor and therapist for people who needed help in difficult life circumstances or felt they needed to develop on their life journey. He conducted research of altruism and effectiveness of various training methods. Since 1990, as a trainer and consultant, he has been focusing primarily on organization development, alternative ways of conflict resolution, international development issues and non-violent communication. He has rich international experience with implementing programs of conflict prevention and resolution. As a trainer and facilitator he has delivered over 1200 training courses in forty countries. In 2012 he became the Chairman of the Board of PDCS. In addition to providing specialized training courses, he no works more on international programs, development of process-oriented experts (trainers and consultants) and undertakes analytical and publishing activities. As an external speaker he has lectured at several universities - in recent years mostly at the Comenius University, the University of Economics in Bratislava, UUD in Pilsen, and VŠUP in Prague, and previously also at the European Peace University in Schleining and the Donau University in Krems.

    He is the author and co-author of 11 books and many papers published in Slovakia and abroad, including the publication "Čítanka pre neziskové organizácie“, "Tréning? Tréning", "Konflikt, zmierovanie, zmierovacie rady", "Komunikácia v terénnej sociálnej práci" and "Peacework". From his travels, he regularly publishes "traveler's notes" on how conflicts are being transferred in various countries and what happens when different cultures meet - e.g. in books "S tekvicou priviazanou o nohu" or "Sop-sum-sum". 

  • Karolína Miková

    Director of PDCS, Trainer and Facilitator

    tel.: +421 2 5292 5016 
    e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. 
    CV: Mikova_CV_EN.pdf

     

    What she works on in PDCS:

    Examples of training courses

    • Facilitation
    • Evaluation - how to measure outputs and impact of projects
    • Citizen participation

    Examples of services

    • Mediation of public conflicts
    • Designing and conducting meetings
    • Evaluation of projects

    Examples of projects

    • Long-term education of consultants for the nonprofit sector in Czech Republic and Slovakia
    • PrieStory
    • European Citizens’ Consultations

    She has worked in PDCS (with short interruptions) since 1996, starting as a volunteer, then a project manager, trainer and facilitator and today as executive director.

    She studied urban planning at the Faculty of Architecture of the Slovak Technical University in Bratislava and took a one-year study programme at the Institute for Public Studies at the Johns Hopkins University, USA. She completed PhD studies at the Department of Political Science at the Faculty of Philosophy of the Comenius University in Bratislava.

    In 2011/2012 she worked as the head of the Office of the Slovak Government Plenipotentiary for the Development of Civil Society.

    As an expert she deals mostly with public conflict resolution and prevention, citizen participation in public issues decision-making, the development of civil society, deliberative democracy, community development and cross-sector cooperation. She has trained and consulted internationally in over 30 countries.